Travel Information
Essential knowledge for a smooth and hassle-free journey with Galaxy Link
Important Travel Information
Due to changing global conditions, please check for the latest information before traveling.
At Galaxy Link, we prioritize your comfort and safety throughout your journey. Below you'll find comprehensive information to help you prepare for your travels with us.
Visa & Passport Requirements
Ensure your passport is valid for at least 6 months beyond your planned return date. Visa requirements vary based on destination and nationality.
For most international destinations, you'll need:
- Valid passport with sufficient blank pages
- Appropriate visa or travel authorization
- Return or onward tickets
- Proof of sufficient funds for your stay
- Travel insurance documentation (recommended)
We recommend checking with the respective embassy or consulate of your destination country for the most up-to-date information.
Baggage Allowance
Baggage allowances vary by airline and travel class. Here's a general guide:
Additional restrictions apply to oversized items, sports equipment, and special baggage. Please contact us for specific details about your booking.
Travel Insurance
We strongly recommend purchasing comprehensive travel insurance for all international journeys. A good policy should cover:
- Medical emergencies and evacuation
- Trip cancellation and interruption
- Lost, stolen, or damaged luggage
- Flight delays and missed connections
- Personal liability
Galaxy Link offers competitive travel insurance packages that can be tailored to your specific needs and destination. Our premium plans include additional coverage for adventure activities and high-value items.
Contact our customer service team to add insurance to your existing booking or to discuss the best options for your journey.
Health & Vaccination
Different destinations may require or recommend specific vaccinations. We advise consulting with a travel health professional at least 6-8 weeks before your departure.
Common travel vaccinations include:
- Hepatitis A & B
- Typhoid
- Yellow Fever (required for entry to certain countries)
- Tetanus, diphtheria, and pertussis
- COVID-19 and seasonal influenza
If you have pre-existing medical conditions, please:
- Carry a sufficient supply of prescribed medications in original packaging
- Bring a letter from your doctor describing your condition and medications
- Research medical facilities at your destination
- Inform your travel companions of your condition
Currency & Payments
For international travel, we recommend carrying a mix of payment methods:
- Credit/debit cards (notify your bank of travel plans)
- Small amount of local currency for immediate expenses
- Travel prepaid cards for secure spending
- Emergency cash in a major currency (USD/EUR)
Currency exchange rates at airports and hotels are typically less favorable. We recommend using ATMs or official exchange bureaus in the city for better rates.
Many destinations now favor cashless payments, but it's always wise to carry some local currency for small vendors, taxis, or areas with limited card acceptance.
Frequently Asked Questions
What if my flight is delayed or cancelled?
If your flight is delayed or cancelled, please contact our 24/7 assistance line immediately. Our team will help rearrange your itinerary and accommodate the changes. We recommend having our emergency contact information readily available during your travels.
If the delay or cancellation is due to airline issues, you may be entitled to compensation depending on the circumstances and relevant air passenger rights regulations.
How early should I arrive at the airport?
We recommend arriving:
- 3 hours before international flights
- 2 hours before domestic flights
- 4 hours for flights to the US (due to additional security procedures)
During holiday periods or peak travel seasons, consider adding an extra 30-60 minutes to these times.
Do I need travel insurance?
While not mandatory for most destinations, we strongly recommend comprehensive travel insurance for all international journeys. It provides essential protection against unexpected events like medical emergencies, trip cancellations, lost baggage, and more.
Some countries (such as Schengen Area nations) may require proof of travel insurance with minimum coverage amounts as a condition of entry.
Galaxy Link offers various insurance packages to suit different travel needs and budgets. Contact our team for more details.
What's your cancellation policy?
Our cancellation policy varies depending on the type of booking and the provider's terms. Generally:
- Cancellations made 30+ days before departure: 90% refund
- Cancellations made 15-29 days before departure: 50% refund
- Cancellations made 7-14 days before departure: 25% refund
- Cancellations made less than 7 days before departure: No refund
For bookings with flexible cancellation options, different terms may apply. Always check your specific booking terms or contact our customer service for clarification.
Can you help with special meal requirements?
Yes, we can arrange special meals for various dietary requirements, including:
- Vegetarian and vegan options
- Gluten-free meals
- Kosher and Halal meals
- Low-sodium or diabetic meals
- Allergen-free meals (nuts, dairy, etc.)
Special meal requests should be made at least 48 hours before departure. For complex requirements, we recommend notifying us during the booking process to ensure availability.